Some Windows Security Updates are impacting Sophos Endpoint

Renesans on April 11, 2019
Image of a computer keyboard showing the Windows key

Certain Microsoft security updates have been reported to adversely impact some security AV vendors, causing certain systems running Windows 7, Windows 8.1, Windows 2008 R2, and Windows 2012 to occasionally experience system fails or hangs during boot up.

You are impacted if you meet all of these criteria:

  1. You are running Windows 7, Windows 8.1, Windows 2008 R2, or Windows 2012.
  2. Running any Sophos Windows endpoint or server product except Sophos Central Intercept X. (Note: this does impact Intercept X Advanced and Intercept X Advanced with EDR.)
  3. Running any Sophos Windows endpoint or server product except Sophos Central Intercept X. (Note: this does impact Intercept X Advanced and Intercept X Advanced with EDR.)
  4. Have applied the latest Windows security update and have rebooted after the update is complete

Please call us for more information:

‭1 (877) 832-1322‬