Rates

Renesans on March 28, 2019

Affordable Expert Guidance & Support for your Small Business.

Top view of a desk with a white keyboard, notebook and a cup of coffee

We offer several affordable options. Learn more by selecting what best describes your business needs:


Flat rate of $50 CAD for each 0.5 hours of support.

This affordable option is ideal if you only need occasional support delivered on-site or remotely. You will gain access to the same amazing service by our industry-certified engineers. We bill in 15 minute increments and do not charge for issues that cannot be resolved. For on-site support, we charge for the first hour to cover transportation costs, and at 15-minute increments thereafter.

Support Hours
Monday-Saturday 9AM-5PM. After-hours support available.

Supported Operating Systems
Microsoft Windows, Mac OS, Linux

Industry-Certified Support
Network connectivity
General PC hardware diagnosis
Printers – local and network
Database connectivity
Mobile Devices
Setup and Configurations
User accounts and groups
Email mailboxes and distribution lists
Password resets
Register, transfer, unlock domain accounts
File/Folder permissions
Microsoft Outlook profile setups

No contracts, no surprises. Call us today toll-free from anywhere within the GTA: 1-877-832-1322

 


From $99 per month – your dedicated IT department.

This plan will dramatically reduce your costs associated with hiring in-house IT staff, and provide you with access to dependable, responsive and industry-certified experts. We do not lock you in a contract and your monthly rate is fully customizable to meet your company’s needs, based on the options you choose, such as:

Unlimited technical support. You will have access to our industry-certified team of engineers who will always be ready to answer any questions or assist with any computing technology problems. 

24/7 security and stability monitoring of every computer so that we can proactively address any problems and prevent unnecessary downtime. We will install security updates every week to keep your computers secure.

Securely encrypted, managed backup of your critical files to an off-site Canadian server. We will check on your backups every day, and perform regular test data restores.

Antivirus, malware, ransomware protection. We install and manage commercial-grade security software that detects and removes viruses, Trojans, worms, spyware, adware and other potentially unwanted applications.

You can customize this plan! Call us at 1-877-832-1322 and we’ll be happy to answer all of your questions.